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Support

 

Enratio has the expertise to provide 24x7 support for your database, applications, systems and network infrastructure in an onsite/offshore model.

 

We have a track record of complying or exceeding Service Level agreements with our customers. Our experience in building products for leading software companies has also given us solid experience in software maintenance services for our partners and customers.

 

In case you need to apply patches, fixes, tax maintenance, year-end support, or provide long-term systems maintenance, we can tailor a support program to meet your organization needs.

 

Our Customers are looking for more effective and efficient ways to manage the ongoing support of their enterprise application. They are looking for ways to meet always available, lightning response times, highly secure, quick problem resolution, and recovery from disaster; while staying within a budget. Enratio delivers its solutions called enPak.

 

Our managed services, are supported by a Service Level Agreement [SLA] which aligns our performance commitment to your organizational needs. Our pricing allows our client's to enjoy ongoing budget stability for maintenance operations.

Our experience in building products for leading software companies has also given us solid experience in software maintenance services for our partners and customers.

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