Customer Relationship Management

 

PeopleSoft Enterprise Customer Relationship Management is a family of applications in Oracle's PeopleSoft Enterprise product suite. PeopleSoft solutions are tailored to fit industry business processes, customer strategies, and success criteria for organizations.

 

- CRM Analytics

- CRM Industry Solutions

- Marketing Solution

- Partner Relationship Management Solution

- Sales Solution

- Service Solution

 

PeopleSoft CRM deploys a solution that delivers built-in best practices specific to each industry, the most flexible customer data model on the market today, and a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is configuration, customization, and integration.

 

With PeopleSoft CRM, companies plan and execute differentiated customer strategies and take intelligent actions across all of their channels. This application also allows gaining visibility into customer performance and planning specific strategies, setting value targets for each customer segments and track ongoing performance in real time.

 

PeopleSoft Enterprise CRM has set the bar for delivering a better customer experience.

Financial Management - Enterprise Service Automation - Customer Relationship Management - Campus Solutions - Asset Lifecycle Management - Human Capital Management - Supplier Relationship Management - Supply Chain Management - PeopleTools - Enterprise Performance Management - Aplication Portal