Applications > Oracle E-Business Suite > Customer Relationship Management
Customer Relationship Management
Oracle's integrated Customer Relationship Management [CRM] solution is a set of applications that give you information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture that streamlines business processes, improves data quality, and allows all the key divisions to draw from the same source of data.
The EBS CRM solution provides capabilities across all major customer-facing functionalities. It is strong in sales, field service, and partner channel management, and has the ability to scale for global deployments.
Oracle CRM applications:
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